All of our products, from raw materials to dyes, are made from natural sources. This means that they can become discolored if they come into contact with aggressive or acidic substances.
Examples of such substances are aggressive solvent-based cleaning and/or stain removers or natural cleaning agents that contain, for example, acids such as citric acid.
Therefore, to protect and care for your carpet and your home, we recommend using our “Corkando-Care”. It was specially developed from natural raw materials for the cleaning and care of cork products, wooden floors, laminate, tiles, etc.
Please understand that we cannot accept discoloration as a reason for return.
We are happy that you share our love of nature and thank you for your understanding and support!